We are Ariadne Innovation NV, having our registered office at Wolvendreef 73, 8500 Kortrijk and registered with the register of legal entities of Ghent, (division Kortrijk), under number 0754.797.382 hereinafter referred to as “Ellie.Connect ”, “we”, “us” and “our”.
This Policy applies to your Personal Data we process in the framework of our Platform: www.ellieconnect.com
We invite you to read the provisions of this Policy. By making use of our Platform you agree with us processing your Personal Data in the ways set out in this Policy.
Ellie.Connect is responsible for the processing of your Personal Data and will act as the data controller.
Ellie.Connect cares about your privacy and the protection of your Personal Data. You can ask questions, make remarks, and file complaints or other enquiries regarding our Policy.
You can reach us via e-mail, telephone or post, or directly via the platform whichever suits you best. You may address your messages to our privacy contact point:
Wolvendreef 73, 8500 Kortrijk
Below you can find an overview of the Personal Data which we may process, on which legal ground we base ourselves to do so, the purposes of the respective processing operation and the applicable retention periods.
Please note that we may process the following Personal Data:
- Identification details such as: name, surname;
- Contact details such as: username, e-mail address;
We do not process any special categories of Personal Data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health data or data concerning someone’s sexual activity.
When we process your Personal Data, we will always rely on one of the following processing grounds:
We will only process your Personal Data for specific purposes. Please note that we do not intend to further process your Personal Data for a purpose other than described below.
We will process your Personal Data in relation to your use of our Platform. In this respect, we will process your information for registration purposes allowing us to provide you with an account, all necessary log-in details. We will process your Personal Data for all subsequent access to and (general) use of our Platform. Moreover, we will process your Personal Data for all interactions you have with us regarding our Platform. This includes but is not limited to administrative or technical purposes to ensure the full functionality of our Platform.
Furthermore, we will process your Personal Data for other interactions we may have with you. For example, if you contact us with any questions, remarks, complaints or other enquiries we will process your Personal Data to respond to your enquiry.
We will only store your Personal Data as long as necessary while ensuring appropriate protection of your personal information. How long we keep your Personal Data depends on the purpose we use it for as described in this Policy. We will store your Personal Data as long as you are making use of our Platform.
We will remove or anonymize your Personal Data you have provided us with regarding your use of our Platform when you have not used our Platform (i.e. inactivity) for a period of two years.
In case you have submitted a complaint or enquiry, we will store your Personal Data relating to your request for a period of five years starting the day after we receive your complaint or enquiry, after which we will anonymize or delete all your Personal Data you have provided us within this context.
Depending on the purposes for which we collect your Personal Data, we may share your Personal Data with another affiliate or subsidiary of Ellie.Connect.
As the platform is working with Third Party Service providers, we may share your Personal Data with following companies:
Because some of these recipients are located outside of the European Economic Area, we will provide appropriate safeguards for the protection of your Personal Data through the use of standard contractual clauses as drafted by the European Commission.
We have a set of technical and organizational security measures in place to protect your Personal Data against unlawful or unauthorized access or use, as well as against accidental loss or damage to their integrity. These measures are been designed taking into account our IT infrastructure, the potential impact on your privacy and the costs involved and in accordance with current industry standards and practice. Your Personal Data will only be processed by a third party if that third party agrees to comply with those technical and organizational data security measures.
Please note you have the following rights in relation to our processing of your Personal Data:
You can make a request or exercise these rights by contacting us and we will make all reasonable and practical efforts to comply with your request, so long as it is consistent with applicable law and professional standards. Please find our contact information under paragraph 2 “Who is responsible for the processing of your Personal Data? How can you contact them?”.
If you do not agree with the way we process your Personal Data, you always have the right to lodge a complaint with the Belgian Data Protection Authority acting as the supervisory authority:
We may modify this Policy from time to time to reflect our current privacy practices. We encourage you to periodically review this Policy to be informed on how we process and protect your Personal Data.
If we make any significant changes in the way we treat your Personal Data we will make this clear through our homepage on our Platform.
This Policy was last updated on 20/02/2021.